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To allow several users to decide in parallel you have to use the parallel group step.
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Action types
Approval
Notification
Step types
External User Email step
Approval / Consent action
When the step is activated, all users will receive a notification with a ‘call for action’. Users will see accept and reject button. The decision cannot be changed. The only way to undo the decision is to ‘reset’ the ongoing approval path and start a new one.
Parallel step functionality activates and notifies all designated participants simultaneously. In the approval process, triggering a step alerts all members of the selected Jira group, as well as individual users and those specified by email.
For instance, if parallel steps involve a user, a group, and an email address, they will all receive notifications at once. Once received, participants can access the approval to view the request and make decisions using the accept or reject buttons. Unlike single steps, all users will be able to can decide at the same time regardless of the order in which they were added. This saves you time as you don't have to wait for each step to finish.
The decision cannot be altered; it can only be undone by deleting the ongoing approval path and initiating a new one. Every Jira page participant can start or reset the approval process.
Notification action
The user will be notified about All users from steps added to parallel steps will receive updates on the current progress. He might They may be interested in knowing being informed about the progress or result, but this person has no involvement results but are not involved in decision-making.
Creating parallel group
Add single steps and parallel groupgroups. Drag & drop steps into a parallel group:
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