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  1. check ESFJ e-mail notification how it works

익스터널 쉐어 링크 만들 경우
Share (invite) email 옴

In case of security - only proved users 에 메일 적을 경우
Verification mail sent

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Project Configuration → Selected Users →

In case of setting expiration time how e-mail is sent?

In the context of External Share, “Email communication” refers to the outgoing emails (for example: invite to share).

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In the context of External Share for Jira, “Email communication” refers to the outgoing emails, that is the (invite to share). When external link is created, invitation email will be sent to a external user.

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1. Invite

  • This is the first outgoing email when

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  • Jira content(issue, board, filter or timeline) is shared.

  • This email will include a link

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  • with a button “Open shared page” where external users will view the

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One-time password (OTP)

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This email is sent to signers when they opt to sign the contract.

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  • content.

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Sign

  • If the document is signed, a second outgoing email is sent, notifying users that the contract is signed.

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Reject

  • If the signers reject the contract, an email is sent, notifying users that the contract was rejected.

  • In case you set the password, this password will be automatically included in the mail body.

2. Verification

  • This is a second outgoing email when you need account verification to view the shared content.

  • To send verification email, you should put email address in your customization page. You can navigate to Jira content → Create external share → security → share with specific emails.

Email customization

You can customize all of the outgoing emails independentlye-mail details, here is what you can customize:

  • Email Sender

  • Email (communication)Recipient

  • Email Subject

  • Email content

    Bye name

Sender email customization

You can customize the sender as well as the email service used to communicate, in order to achieve this, you will need an email service with SMTP support.

For example:

  1. OVH

  2. Amazon (AWS - Simple email service)

  3. Google (Gmail)

  4. Microsoft (Outlook)

  5. Fastmail

Customize outgoing email communication

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