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How to open share configuration

After creating External Share Link, you can directly configure options in the share preview window.

About how to start creating share link, find a step-by-step guide here Getting Started.

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Once you’ve made your changes, you can click the Preview button to see the updates in real-time.

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Link Details

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Option

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Description

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1

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URL

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The link URL to view the Jira issue

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Link Name

As you can see the right panel, there are setting categories, General, Permissions, Security, Custom fields, Extensions.

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Start with General tab, you can configure as below.

General

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  • Name: The link name is for internal use only and will not be shared with the link

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  • Description

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  • : The link description is for internal use only and will not be shared with the link

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  • Use Public

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  • URL: The link name value will be used to prepare named link

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Send via email

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  • Enable share: if disabled,

  • Project

  • Share type

  • Adjust issue layout

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Permissions

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General

Link Details

Option

Description

1

View comments

All existing comments will be visible on the shared link

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Add comments

Anyone with access to the link can add comments, no Jira account or license required!

3

List linked issues

All linked issues will be listed on the shared link. This includes:

  • Link-type

  • Issue type

  • Issue key

  • Summary

  • Status

4

Share linked issues content

Share linked issues content with the same rules as the current shared issue

5

Allow change status

It will be possible to change the issue status. This option needs to be enabled by a parent configuration. More details:

Issue status transition on shared page

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View changelog

All history items from changelog will be visible on the shared link

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View attachments

All existing attachments will be visible on the shared link

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Add attachments

Anyone with access to the link can add attachments, no Jira account or license is required!

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List sub-tasks

All linked issues will be listed on the shared link. This includes:

  • Issue type

  • Issue key

  • Summary

  • Status

  • Priority

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Share sub-tasks content

Share sub-task content with the same rules as the current shared issue

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Allow share worklog

Work logged by Jira users will be displayed on the shared page

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Security

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Security

Link Details

Option

Description

1

Set link expiration date and time

Set a date and time, after which the link will no longer work

This option can be set to mandatory in Global Settings

2

Expires in

Set a time from now when the link will expire. Options are:

  • Hour

  • Day

  • Week

  • Month

  • Year

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Expires at

Set a specific date and time when the link will expire

4

Protect link with password

Set a secure password to protect the link. You can generate a random password.

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Custom fields

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Extensions

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Custom fields

Link Details

Option

Description

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Custom fields

Select custom fields to display on the shared link

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