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How to open share configuration
After creating an External Share Link, you can directly configure the options in the share preview window.
About If you are unsure how to start creating share link, find a begin, check out step-by-step guide here : Getting Started.
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Share URL - The link URL to view the Jira content
Share Configuration - You can set up General, Permissions, Security, Custom fields, Extensions categories
Preview - By clicking the preview, you can see how changes you made and settings are applied in real-time.
Send via email - It will lead you to Outlook window to send email. Check Email communication document.
From below, you can see how Share Configuration shows and how to set up to customize your external share link.
General
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General tab allows you to edit and define the core settings of the external share link.
Name: The link name is for internal
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reference only and will not be shared with the external link.
Description: The
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description is also for internal use
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and will not be visible in the shared
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link.
Use Public URL: The link name value will be used to prepare named link
Enable share: if disabled, external user won’t be able to access the link.
Project: Select the project you want to share externally.
Share type : Choose the share type—Issue, Board, Filter, or Timeline. Based on your selection, additional configuration options will appear.
Adjust issue layout : Choose a customized layout, which can be set up in global settings.
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Permissions
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This section allows you to define what information and actions are accessible when sharing a Jira issue via a link for external viewers.
Adjust share permissions
This set of options defines what information and actions are available when sharing a Jira issue via a link . (for external viewer)
Users with access to the shared link can view existing comments, attachments, changelogs, linked issues, and sub-tasks. Linked issues and sub-tasks are displayed with details like their type, key, summary, status, and priority. Depending on the configuration, users can also add comments or attachments without needing a Jira account.Additionally, content from linked issues or sub-tasks can be shared under the same visibility rules as the main issue. If enabled, users may also change the issue status or view work logs recorded by Jira users. These options ensure flexibility in sharing and interacting with issues while maintaining control over what is visible and editable., status, changelog, approval. Also, depends on giving permission to external viewer, the person can change the issue summary, description and create an issue.
For parent configuration, you can already manage setting in Project Configuration
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Security
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Enable password protection : It allows you to set the password and external viewers who has this password will only be able to access the external share contents
Set link expiration time: you can set link expiration date and time by clicking calendar icon.
Require SSO : you can enable corporate SSO. you can follow the SSO documentation to set up
Share with specific emails or domains: you can type specific emails or email domain if you want any email from that domain to be accessible.
Display comments with restrictions: On Jira Server comments can be restricted to role or group.
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Custom fields
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Select You can select custom fields to display on the shared link.
including Status category changed, sprint, Epic name, project etc.
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Extensions
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You can mange integration with extensions plugins. 대표적으로, Smart Checklist 와 Issue Checklist for Jira 가 있으며, 글로벌 세팅에서 enable 을 할 수 있습니다.