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Note |
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This feature works only in software projects. |
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How to Start?
You can externally share your Jira board to outside organization. Once created External Share, make sure if you selected Board as a share type.
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To create external share, please refer to Getting Started To share custom boards |
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Click the “External Share” button in the project side panel.
On the "View Links" page click “Create External Share Board”
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Select the board, you want to share and select the options you require (see Link Options for more details). Options will apply to all issues on chosen board.
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If you want to share board created with saved filter, make sure your filter is visible for “External Share for Jira” user.
To do it:
Go to the filter details and click edit permissions.
Change viewers to “my organization”
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, please refer to Custom board shares |
You will see the share preview window on the left and on the right - Share Configuration options. Whole picture would look like this as below.
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Custom Board Settings
From this part, you can configure your custom board. Add your own column with designated statuses. 예를 들어 “To do, In progress” 인 상태의 issues 들을 묶어서 한 눈에 보고 싶다면, add column 을 클릭하고 column 이름을 지정 후 그 상태를 선택해보세요. 그러고 난 후, Preview 를 클릭하면 그대로 결과가 보일 것입니다.
Customizable Options
화면 오른쪽에는 Share Configuration options 들이 있습니다. General, Permissions, Security, Custom fields, Custom content, Extensions, Quick Filters, Board Configuration tab들이 포함되어 있습니다.
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Share Type ( Issue, Board, Filter, or Timeline.) 에 따라서 Configuration settings 카테고리가 다르니, 참고해주세요.
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General
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General tab allows you to edit and define the core settings of the external share link.
Name: The link name is for internal reference only and will not be shared with the external link.
Description: The description is also for internal use and will not be visible in the shared link.
Use Public URL: The link name value will be used to prepare named link
Enable share: if disabled, external user won’t be able to access the link.
Project: Select the project you want to share externally.
Share type : Choose the share type—Issue, Board, Filter, or Timeline. Based on your selection, additional configuration options will appear.
Adjust issue layout : Choose a customized layout, which can be set up in Global Settings.
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Permissions
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Permissions tab allows you to define what information and actions are accessible when sharing a Jira issue via a link for external viewers.
For example, you can configure settings so that external viewers can view or add comments, attachments, linked issues, sub-tasks, status, changelogs, and approvals. You can also allow them to make changes to the issue summary and description.
Simply clicking the X button removes it, and the external viewer will no longer be able to view, add, or change content.
For parent-level configurations, these settings can be managed directly in Project Configuration.
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Security
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Enable password protection : Set a password to restrict access to the shared content. Only external viewers with the password will be able to access the external share.
Regarding the secret password that enables auto-login to Password Protected External Share links, please refer to Programmatical Share Access Token.
Set link expiration time: Define an expiration date and time for the link by clicking the calendar icon.
Require SSO : Enable corporate SSO for added security. Follow the SAML / SSO - Setup guide for setup instructions.
Share with specific emails or domains: Specify individual email addresses or email domains to restrict access.
Display comments with restrictions: Comments can be restricted to specific roles or groups.
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Custom fields
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You can select custom fields to display on the shared link, such as status category changed, sprint, epic name, project, and more.
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Extensions
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Enable/disable integrations with extension plugins.
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The Shared board displays issues grouped by status.
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