This list is sure to grow as the app gets more popular and begins to acquire more use cases.
For now, we can populate with some commonly asked questions regarding the pricing of cloud apps within the Atlassian ecosystem.
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How does cloud app pricing work?
Cloud apps are sold as monthly or annual subscriptions.
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If app pricing changes after your initial purchase, there's a 60-day grandfathering period during which you can renew based on the old pricing.
How do I determine my
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cloud pricing?
Apps are billed based on the number of users in your Atlassian productinstance. Confluence Cloud apps are priced based on the number of Confluence users on in your instance. For example, if you have 25 users in your Confluence Cloud (25 users), you pay the 25-user price for apps.
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Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price. With Contract Signatures for Confluence, a subscription for 1-10 users is free.
Monthly subscriptions with more than 10 users are billed per user, starting at with the first user.
Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.
Annual subscriptions may offer a discount depending on the number of users purchased.
Find out more about pricing for Contract Signatures.
Do you offer academic, community, or open-source licenses for
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cloud apps?
Yes. Academic, community, and open-source licenses are available to qualifying organizations.
See our Purchasing & Licensing FAQ for more information.
The Atlassian Marketplace also offers a variety of app-level discount programs to customers.
Can I extend my free trial?
For cloud apps, you cannot extend your free evaluation period.
All cloud apps are immediately subscribed to by a user, and we provide a free evaluation period. This is a minimum of 30 days and ends on the second billing cycle after you first subscribe to the app.
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