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What is External Watch

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External

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This feature benefits external users because it saves them time.

This feature benefits you because it makes collaboration more immediate so that work can progress faster.

 

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users can stay updated on changes related to shared contents in Jira.

It is particularly beneficial for external users as it saves time by enabling them to continuously monitor multiple shared Jira contents in one place. By using this feature, collaboration becomes more immediate, allowing work to progress more efficiently.

Each shared link includes a Start Watching button, which allows logged-in users to subscribe to the issue. If you don’t have an account yet, you can easily create one by following the registration steps.

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Stop watching button allows unsubscribing for changes.

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Subscription rules

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Subscription rules depend on share configuration.

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All non-restricted

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changes (title, description) for all non-expired external shares are notified to users subscribed to the

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content.

Additionally, based on share configuration, the user will receive notification about:

 

Changes in fields :

  • Status

  • Priority

  • Assignee

  • Reporter

  • Labels

  • Due date

  • Time tracking

  • Original Estimate

  • Fix version

  • Versions

  • Components

  • Custom fields

When fields are enabled to share in the link

 

New comments

When “View comments” is enabled

New attachments

When “View attachments” is enabled

 

A list of all user's subscriptions is available on the Dashboard.

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