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let's search Atlassian comunity for posts about guest account answer questions from users looking for alternatives to the limited functionality of the guest account in confluence |
A guest account is a user account designed for external collaborators, such as contractors, partners, or clients, who only need access to specific spaces in Confluence. Guests:
Have restricted access to the instance.
Can only see the spaces they are explicitly invited to.
Cannot discover or access other content outside the granted permissions.
Only organization or site admins can invite guests.
Guests are added through user management and require separate space access configuration.
Space admins manage guest permissions in the "Guests" tab of space permissions.
Guests have limited default space permissions, excluding space admin, export space, and restrictions.
Licensing Limits: Organizations can invite up to 5 guests per licensed Confluence user. However, the total number of users (licensed users plus guests) cannot exceed the site's user limit, which is currently 50,000.
Internal Users as Guests: While the guest feature is primarily intended for external collaborators, it's possible to assign internal users as guests. However, if these users have the same email domain as your organization and are part of a managed account, they may count towards your licensed user limit.
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https://support.atlassian.com/confluence-cloud/docs/what-can-guests-see-and-do-on-confluence/
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Important policy information Atlassian reserves the right to restrict your access to the feature if you’re not using it in compliance with this purpose and the guidelines outlined in Atlassian documentation. Atlassian also reserves the right to change the ratio of guests to paid users. |
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Guests are not currently supported in Confluence mobile apps. For more information, see https://jira.atlassian.com/browse/CONFCLOUD-76382. |
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Only organization or site admins can invite guests to Confluence. |
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Guests can’t use Confluence at all without space access Note: Any guest that has product access to Confluence can access any spaces on that site that allow anonymous users. |
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Ability for Guest Users in Confluence to view KB articles on JSM Portal |
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Guest account does not have access to user profiles https://community.atlassian.com/t5/Confluence-questions/Access-to-User-Profile-Guest/qaq-p/2837424 |
How to give access to guest account
Give guests full access to Confluence - atlassian has left itself a gateway to convert a guest account to a full access account
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As per the documentation regarding Guest Users for Confluence, you cannot convert users who have a paid license to Guest users.https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/
Also note that a Guest user would have access to only one Space in Confluence, and you would have to individually add a Guest user to a space. Access to Spaces for Guest users cannot be managed by setting up user groups of Guests and granting access to Spaces based on the groups.
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https://community.atlassian.com/t5/Confluence-questions/Guest-access-any-restrictions/qaq-p/2558403
Let's say that there is a company that has 20 licensed users in Confluence Standard. These 20 people mainly fill 2 spaces: An internal space and an anonymous shared space for customers (FAQ etc).
If I understand it correctly, then one could create 100 (free) Guest users (20 x 5).
There are also 80 warehouse workers. These warehouse workers only need to have access to the internal space and check a few things there from time to time.
My question now is: Would it violate any rules or restrictions to give the 80 warehouse workers guest access (as they work in the same company as the 20 licensed users) or would that be ok?
So, if the warehouse workers were ever licensed subscribers, you wouldn't be able to add them as guests. If they were never users in your instance, then it likely will fall into this grey area. If Atlassian detects that the Guest users are all in the same domain as the paid users, you'll likely get a message from them stating that the behavior is not in the spirit of the feature
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I would like to know if it’s possible to create a guest account in Confluence Cloud and set the default permissions so that the guest can only view one specific page (or a small set of pages) within a space, without giving them access to the entire space at the outset. My goal is to avoid granting the guest account access to all pages within a space by default. Instead, after the account is created, I want to directly navigate to a specific page within that space and configure the permissions so that the guest can only view that page. This would ensure that the guest cannot see any other pages in the space, even if new pages are added by regular users. I don’t want to manually configure permissions for every new page or go through each page’s restrictions individually, as this can be time-consuming and error-prone, especially when new pages are created and are automatically visible to everyone. |
Guest account has no such capabilities. External Share for Confluence has !!!
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Frequently Asked Questions - SSO, IP whitelisting, marketplace apps, audit logs
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nice video from K15t about Guest Account feature https://www.youtube.com/watch?v=cONDy0jQLrU&ab_channel=K15t
requirement to share multiple spaces
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