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Summary 🌟

In this release, we introduced integration between Jira Service Management (JSM) and External Share using the API endpoint. For improvements, we enhanced the mobile UX, dark mode color palette, secured preview functionality, and quick filters. As for bug fixes, we resolved issues related to navigation errors, filter functionality, overflowing text, API errors, and dropdown behavior.

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New Features (blue star)

Implemented Display of JSM Approval History in Shared Page
Status
colourRed
titleNEW

Integrated We integrated Jira Service Management (JSM) approval history into External Share by utilizing the REST API endpoint:

  • GET /rest/servicedeskapi/request/{issueIdOrKey}/approval.

Approval history is now will be displayed under the Activity tab alongside comments, work logs, and changelog.

Ensured the approval history is effectively positioned for seamless visibility and access within the shared page.

Jira Legacy
serverSystem Jira
serverIdb66650ca-af1e-397f-81f5-9d94924a0a26
keyESFJ-1009

Improvements (blue star)

Improved share issue page UX on mobile
Status
colourBlue
titleIMPROVED

We have improved the zooming and scrolling functionality on the mobile version, making it easier to upload attachments and add comments. Additionally, scaling and the visibility of the ‘Upload a file’ button have been enhanced for better usabilityimproved. Jira Legacy

serverSystem Jira
serverIdb66650ca-af1e-397f-81f5-9d94924a0a26
keyESFJ-1291

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Improved enabled preview for secured shares
Status
colourBlue
titleIMPROVED

Updated the preview functionality to display content from secured shares, ensuring the preview accurately reflects shared content, even when protected by passwords or restricted access. Jira LegacyserverSystem JiraserverIdb66650ca-af1e-397f-81f5-9d94924a0a26keyESFJ-1247

Improved color palette in dark mode
Status
colourBlue
titleIMPROVED

...

The Quick Filters tab on the External Share Form was updated to prevent elements from wrapping, ensuring a cleaner and more organized layout. Jira LegacyserverSystem JiraserverIdb66650ca-af1e-397f-81f5-9d94924a0a26keyESFJ-1284

Bug Fixes (blue star)

Fixed

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navigation error when accessing global settings
Status
colourGreen
titleFIXED

Users can now navigate from project settings to global settings without encountering errors, and the error hash trace issue has been resolved.jira

serverSystem Jira
serverIdb66650ca-af1e-397f-81f5-9d94924a0a26
keyESFJ-1309

Fixed filter functionality issue
Status
colourGreen
titleFIXED

We have resolved an issue where disabling the "label" filter caused other filters such as "status," to stop functioning. Users can now hide filters without impacting the functionality of remaining filters. Jira LegacyserverSystem JiraserverIdb66650ca-af1e-397f-81f5-9d94924a0a26keyESFJ-1299

Fixed overflowing text from the frame

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Status
colourGreen
titleFIXED

We have fixed an issue where the long description text was overflowing from the Fix Versions field. Jira LegacyserverSystem JiraserverIdb66650ca-af1e-397f-81f5-9d94924a0a26keyESFJ-1297

Fixed API error
Status
colourGreen
titleFIXED

We have fixed an issue where sending a GET request was malfunctioning, and it is now working correctly. Jira LegacyserverSystem JiraserverIdb66650ca-af1e-397f-81f5-9d94924a0a26keyESFJ-1283

Fixed view links filter
Status
colourGreen
titleFIXED

Previously, the filter did not work as expected. For example, typing "timeline" in the field would display various types of content. Now, the filter functions correctly without any issues.

Jira Legacy
serverSystem Jira
serverIdb66650ca-af1e-397f-81f5-9d94924a0a26
keyESFJ-1274

Fixed dropdowns tab issue
Status
colourGreen
titleFIXED

Previously, clicking dropdown tabs in shared content caused an issue where they would remain open and not close when clicking outside on the white screen. This has been resolved, and all dropdown tabs now function as expected.

Jira Legacy
serverSystem Jira
serverIdb66650ca-af1e-397f-81f5-9d94924a0a26
keyESFJ-1267

Jira Legacy
serverSystem Jira
serverIdb66650ca-af1e-397f-81f5-9d94924a0a26
keyESFJ-1248

Jira Legacy
serverSystem Jira
serverIdb66650ca-af1e-397f-81f5-9d94924a0a26
keyESFJ-1072

Jira Legacy
serverSystem Jira
serverIdb66650ca-af1e-397f-81f5-9d94924a0a26
keyESFJ-257

Jira LegacyserverSystem JiraserverIdb66650ca-af1e-397f-81f5-9d94924a0a26keyESFJ-1263