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What is Abstain option?

Abstain option allows approvers to express vote of abstention. If a user decides to abstain, this choice is considered neutral with respect to decisions made by other approvers.

If the other approvers agree, it will be considered as a silent approval. If they disagree, it will be considered as a rejection.

Abstain option can be used on…

  • User step

  • Group step

  • E-mail step

  • Issue field step

  • For action type : Approval & Consent

 

How to set Abstain option?

 

  1. You can navigate to Global Settings of Approval Path for ConfluenceJira.

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  1. Navigate to Settings → General → Enable abstain action.

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  1. Now, from Definitions, you will be able to find ‘Allow Abstain Approval’ checkbox.

  1. Go to your

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  1. issue and run your Approval definition. You can find ‘Abstain’ button and click.

 

Remarks

  • Abstain is treated as silent approval. So if all voters choose to be abstained, the final status will be updated as ‘Approved’

 

  • If ‘Allow Abstain’ is disabled either at the definition level or globally, the option is not available for approval steps.

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Edge cases

 

From the following table below, you will find answers to specific situations related to abstain option.

 

Case 1

Case 2

 

Scenario

Group users step that contains 3 users

Number of votes required for group step to pass is 2

Number of votes required for group step to fail is 2

Group users step that contains 3 users

Number of votes required for group step to pass is 3

Number of votes required for group step to fail is 2

Given

First user approved, Second user rejected, Third user abstained

First user approved, Second user rejected, Third user abstained

 

 

 

Outcome

Step is marked as Approved

Step is marked as Rejected

 

 

  • "Abstain" is treated as silent approval.

 

  • Number of votes required for group step to pass is met. : 1 approve & 1 abstain >= 2 required votes to pass

 

  • Number of votes required for group step to pass is not met : 1 approval & 1 abstain < 3 required votes to pass

 

  • Next, the condition on the number of rejected votes is checked, number of votes required for group step to fail is met : 1 reject & 1 abstain >= 2 required votes to fail