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Share Configuration
After creating an External Share Link, you can directly configure the options in the share preview window.
If you are unsure how to begin, check out step-by-step guide: Getting Started
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Share URL: The link URL to view the Jira content
Share Configuration: Set up options for General, Permissions, Security, Custom Fields, and Extensions categories.
Preview: By clicking the preview, you can see how changes you made and settings are applied in real-time.
Send via email: Opens an Outlook window for sending emails. Refer to the Email communication for additional details.
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Customizable Options
Below is an overview of the Share Configuration options and how to customize them.
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Adjust issue layout : Choose a customized layout, which can be set up in global settings Global Settings.
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Permissions
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This section Permissions tab allows you to define what information and actions are accessible when sharing a Jira issue via a link for external viewers.
Adjust share permissions
This set of options defines what information and actions are available when sharing a Jira issue via a link (for external viewer)
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For example, you can configure settings so that external viewers can view or add comments, attachments, linked issues, sub-tasks, status,
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changelogs,
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and approvals. You can also allow them to make changes to the issue summary and description.
Simply clicking the X button removes it, and the external viewer will no longer be able to view, add, or change content.
For parent-level configurations, these settings can be managed directly in Project Configuration.
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Security
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Enable password protection : Set a password to restrict access to the shared content. Only external viewers with the password will be able to access the external share.
Regarding the secret password that enables auto-login to Password Protected External Share links, please refer to Programmatical Share Access Token.
Set link expiration time: Define an expiration date and time for the link by clicking the calendar icon.
Require SSO : Enable corporate SSO for added security. Follow the [SSO Documentation] SAML / SSO - Setup guide for setup instructions.
Share with specific emails or domains: Specify individual email addresses or email domains to restrict access. Only users with the listed emails or belonging to the specified domain will be able to view the content.
Display comments with restrictions: On Jira Server, comments Comments can be restricted to specific roles or groups. These restrictions will apply to the shared content.
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Custom fields
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You can select custom fields to display on the shared link, such as status category changed, sprint, epic name, project, and more.
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Extensions
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Manage Enable/disable integrations with extension plugins directly from the Global Settings. Common examples include:
Issue Checklist for Jira
You can enable these extensions globally to enhance functionality.
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