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To include external users , outside your organization (without Jira access to Jira) to participate in the approval process. We will send , you can add an email step with their email address. If it’s the first interaction, an email invitation is sent to an the external user in case of first interaction. He will have to setup , prompting them to set up an account. Once an the account is setup made and the email address is confirmed, he the user can log in to the dashboard and see view a list of awaiting pending approvals. An Alternatively, external user users can setup proactively set up an account beforehand by visiting https://app.approval-path.com/register.html. Page with Approval Path registration.
The approval page will display accept and reject buttons will be displayed , along with simplified page content. They might not see what your confluence user can see. In case the external user has to have access to the rich content page, we recommend sharing a page with External Share for Confluence. Created External Share links can be added to page contentEach time the email step is active, an external user will receive an email notification with a link to the page where they can take action.
Action types
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Approval
Consent - Similar to approval. More about it is on the FAQ page.
Notification
Approval / Consent action
Single This action type involves a single user decision step. When the step is activated, then the external user will receive receives an email notification with a ‘call call for action’action. A The message will come originates from the no-reply@mail.approval-path.com email address. The email will contain , containing a link to the a page with simplified Confluence page content and action buttons. The decision made by the external user is final and cannot be changed. An Additionally, an external user cannot reset archive or delete the approval.
Notification action
The user will be notified about This notifies the user about the current progress. He might This person is not involved in the decision-making process but may be interested in knowing progress or result, but this person has no involvement in decision makingthe progress or outcome.
Create step condition
This feature enables the inclusion of a specific step in the approval if it fulfils a condition defined in a Jira expression. Once selected, the step will be added to the approval workflow only when the condition is met. If the condition is not fulfilled or encounters an error, the step will not be part of the approval process. For more information on conditions, refer to our documentation.