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Data Storage and Processing

The add-on stores share link configurations, space, and global share configurations, and a minimal amount of data required to provide the service. All data is located on a dedicated server in a data center in Warsaw, Poland, which is compliant with security and compliance standards provided by OVH Cloud. The add-on does not store or cache Jira page data. Instead, it requests page data from Jira when a share link is accessed, processes it, and sends it to the web browser. This ensures that no sensitive data is ever stored on the add-on's server, providing an additional layer of security.

To learn more about how the configuration is stored you can refer to the following links:

link configuration

https://confluence.external-share.com/content/51354/external_share_documentation/2453667845/283017640

Project configuration

https://confluence.external-share.com/content/51354/external_share_documentation/2453667845/282919296

Global settings

https://confluence.external-share.com/content/51354/external_share_documentation/2453667845/282919299

User Access Control

The add-on allows Jira users to create share links and then share them with external users. While this feature enables seamless collaboration between Jira users and external collaborators, it also requires proper management and control of shared links to ensure data security.
The add-on provides tools and means to easily control access of both internal and external users. Permission schemes and hierarchical security layers can be implemented to ensure that only authorized users (internal and external) have access to the shared links.

Email Functionality

The add-on provides an optional email functionality through Mailgun, a transactional email API service. However, users should use their own email server instead of Mailgun if they prefer.
This ensures that sensitive data is not transmitted through a third-party service, further improving the security of the add-on.
http://mailgun.com/

Third-Party Data Sharing

The add-on does not share data with any third parties, except for Mailgun (which is optional).
This means that all data is kept strictly within the user's control, providing an additional layer of security against potential data breaches.

Maintenance and Updates

As with any software, regular maintenance and updates are important to ensure that the add-on remains secure and functioning properly. It is recommended to keep the add-on up-to-date with the latest security patches and updates to ensure the highest level of security.

Privacy

The add-on should be used in compliance with data privacy laws and regulations. This includes ensuring that user data is kept secure and only accessed by authorized users. The add-on's strong focus on security and data protection means that users can rest assured that their data is safe and secure at all times.

In conclusion, "External Share for Jira" add-on is a highly secure and reliable solution for sharing Jira pages with external users. With a focus on data protection, user access control, and privacy, users can trust that their data is safe and secure at all times.

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