Previously, Automation required technical expertise and the use of APIs. We have launched new feature called ‘Automation’ which enables us to skip semi-tech steps to set automation. With just a few clicks, we can save your time and reduce human errors by using Automation feature!
An automation step allows you to perform an action on an issue.
There are five actions available:
Change issue status - This action changes the status of an issue. The default option is selecting status from a select dropdown listed with corresponding project name or description. Alternatively, you can provide the name of the desired status (case-insensitive). This allows to use same definition for different projects in which they have a status with the same name, e.g. 'Done'. If no status with that name is found within the project, this step will be skipped.
Change a user assigned to a field - This action changes the user assigned to a field of type user or user list such as Assignee, Creator, Reporter, Request Participants, or Approvers and custom field.
Add a comment on an issue - Adds a text comment to an issue.
Add/ remove label(s) - Adds or removes a label on an issue
Set entity property - Adds an entity property with a specified key and value.
To check the entity property, use the following API endpoint:
https://jira-instance1.net/rest/api/3/issue/ISSUE_KEY/properties/ADDED_PROPERTY_KEY
For more detailed explanations, refer to the Atlassian documentation.