What’s New? · Apr

What’s New? · Apr

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We’re making sure your approval process doesn't just work, it flows. This month, we’ve added powerful new ways to automate and track your workflows.

Approval Path meets Jira Automation! 🤖

We’ve taken automation to the next level. You no longer need to rely solely on workflow transitions to manage your approvals. With our native Jira Automation integration, you can now trigger approval actions like starting, archiving, or deleting approvals directly from the Jira Automation builder.

Whether you want to start an approval the moment a work item is created or archive it when a priority changes, the power is now in your hands. It’s faster, more flexible, and fits perfectly into your existing rules.

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Real-time Updates with Webhooks

Administrators can configure Webhooks to stay in the loop. Get instant notifications when an approval is created, a step decision is made, or an approval process is completed.

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Never Miss a Deadline

With our new Approval Expiration settings, admins can set approval validity expiration.

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Define precise expiration periods and automate next steps, such as relaunching approvals or triggering webhooks, the moment a validity period ends.

 

External Approvals Made Easy

Need a decision from someone outside your Jira instance? You can now send Secure Signed Action Links for external approval. By linking an Atlassian account, external approvers can skip the extra steps and use the "Fast Path" to approve or reject directly via email.

Useful documentation: API External User Guide for Approval Path | Settings

 

Enhanced Visibility & Search

  • Advanced JQL Support: Easily filter approvals by specific approval statuses (Pending, Approved, Rejected) or Definition IDs on the approvals tab.

  • Activity Logs: View specific activity entries directly from the approval list to track every change.

  • Visual Indicators: Quickly spot inactive or unlicensed users in your approval steps with new visual alerts to prevent bottlenecks.

  • Audit info on the approval definition form.

 

Staying One Step Ahead 🚀

We’re not just improving the app for today; we’re preparing you for tomorrow.

  • Upcoming Changes Page: Global admins now have a dedicated space to preview what’s coming next, complete with embedded documentation.

  • Forge Migration: We’ve completed our migration of remaining modules to Atlassian Forge. This means better security, improved performance, and a more seamless integration with the Atlassian ecosystem.


What else changed?

  • Enhanced security and flexibility by allowing the configuration of multiple technical user account IDs for Jira integrations.

  • Improved error handling to provide user-friendly messages for connection and API rate limit issues.

  • Added proactive warning messages to prevent workflow disruptions when modifying or deleting linked approval definitions.