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Global View

Global View

How to access global view

To access the global view, click Contract Signatures under Apps in the left-hand panel of the page.

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All Contracts

This tab allows admins to view all contracts hosted on this instance while non-admin users see contracts created by them. Click on a contract to navigate to its detailed view.

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You can search contracts using the following search filter.

Search Filter

Description / Filter Options

Search Filter

Description / Filter Options

Document Search Term

  • Document UUID or Name

  • Signer or Watcher Name / Email

  • Signer Phone Number or ID

Creator

  • Select User

Contract Status

  • Any

  • Sent - without signatures yet

  • Ongoing - with at least one signature

  • Active - waiting for signatures

  • Signed - with all signatures

  • Rejected

  • Signed or Rejected

  • Uncompleted

  • Finalised- signed, rejected or uncompleted

Contract Placement

  • Present

  • Archived

  • Any

Created Date / Year Range

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Select from predefined calendar ranges or put exact date and year.

Awaiting Your Signatures

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This tab gives a dedicated view of all contracts awaiting for your signature. Contracts are collected across domains and products. List matches signer with logged in user by email address or Atlassian account identifier.

Visible Information

  • Contract name

  • Contract creator

  • Created date and time

  • Signing deadline

Customization

In this tab, admins have several customization options.

Custom domain

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Setting up a custom domain allows signers to view and sign documents directly on your own domain.

How to set up? Refer to Custom domain documentation page.

Watermark

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You can place watermarks on a whole signing page or Place watermarks on a contract content only

Supported variables: ${signerId}, ${signerName}, ${signerEmailOrName}, ${signerIp}

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Watermark applied on a contract

Confluence Page Attachments

In this section, global admin can customize contract file names.

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Recognized variables: ${contractName}, ${contractId}, ${contractStatus}, ${creatorName} ${timestamp} ${signaturesCollected} ${signaturesRequired}

Contract font

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Select the font to determine how the contracts will look.

  • EB Garamond

  • Roboto Condensed

  • Symbola

  • Roboto

  • Oxygen Sans

  • Oxygen Mono

  • DejaVu Sans

  • DejaVu Sans Mono

  • DejaVu Serif

  • Liberation Mono

  • Liberation Sans

  • Liberation Serif

  • Liberation Sans Narrow

Additional formatting options:

  • Bold

  • Italic

Email Configuration

In this section, global admin can customize the email carrier.

Email Carrier Options

  • Integrated (default)

  • SMTP with STARTTLS

  • Gmail API

  • Outlook API

Emails will be sent using the application's preconfigured provider.

You can also customize the sender email and choose the format of email attachments.

  • Send as PDF only

  • Send PDF with an additional HTML version of the contract

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Email Configuration

Message Templates

Several types of email messages are sent to the contract creator, watchers, and signers (who can be either external users or internal team members). These messages include:

  • Invitation

  • Completion and Uncompletion

  • Rejection

  • OTP (One-Time Password for signing)

  • Notifications

In the Message Templates section, you can customize the attachment file name and modify the content of all email messages.

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Message Templates

How to customize outgoing emails? Check our Email Communication documentation page.

Email HTML documentation explains how HTML is used to format and style emails.

SMS Config

The SMS Config tab allows global admin to set up your preferred SMS provider (MessageBird, Plivo, Sinch, Twilio, Vonage) to enable Two-Factor Authentication (2FA). You’ll need to enter provider-specific credentials such as API keys, tokens, and phone numbers. This setup is required for sending OTPs through SMS.

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How to set up? Refer to 2FA setup (sign with SMS OTP code) documentation page.

Webhooks Config

Webhooks allow the Contract Signatures app to automatically notify external systems about key contract events (Contract creation, signature, completion) by sending structured JSON messages via HTTPS POST to configured endpoints.

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For more details, check Webhook documentation page.

Web API Keys

This tab offers API keys to search, manage, and retrieve contract data. Each request must include a Bearer token.

You can read our documentation page about API Keys

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API Key creation window

  • Get Contract
    GET /webapi/contracts/{id}
    Returns full contract details including signers’ personal data.

  • Search Contracts
    GET /webapi/contracts?{search-params}
    Returns a list of contracts matching search criteria.

  • Create Contract
    POST /webapi/contracts
    Creates a new contract from a specified template with defined signers and settings.

  • Archive Contract
    PATCH /webapi/contracts/{id}
    Moves the specified contract to the archive.

  • Delete Contract
    DELETE /webapi/contracts/{id}
    Deletes the contract and its signed PDF attachments.