How to Share Smart Links

Smart Links are embedded external links, such as YouTube videos, Google Docs, Jira tickets, or other supported services that appear as rich preview cards instead of plain URLs in Confluence.

Supporting Smart Links in externally shared pages makes collaboration easier for both internal teams and external stakeholders. When content is shared outside the organization (for example, with clients, partners, or vendors), users can understand and access related resources without needing additional context or navigation inside Confluence.

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External users can see smart links and navigate to Smart Link content just like Confluence pages.

1. Create a Smart Link
   Create a Smart Link in your Confluence space.

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2. Create an External Share
   Open the External Share app and click Create External Share Link.

3. Configure and Share
   Configure the share link options and send the generated external share link to external viewer.

Smart Links appear in the shared navigation exactly where they are placed in Confluence. This allows viewers of external shares to understand the full structure of the content at a glance.

Smart Links are also searchable across External Share, including:

• Navigation tree search bar

• Header search bar

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Smart Links in externally shared pages render the same way as they do in Confluence.

• Smart Links that display content directly (inline/iframe) include:

  • YouTube videos

  • Google Docs

  • Google Sheets

  • Google Slides

  • PowerPoint (PPTX) files

  • Excel (XLSX) files

  • Jira tickets

  • PDF files

  • Confluence pages

• Other Smart Links are displayed as standard preview cards with a link to open in a new tab, including:

  • Dropbox files

  • OneDrive files

  • webpages (URL)