ESFJ - August 2025

Summary

This release introduces multiple fixes and improvements for SSO configuration, Timeline Shares, and text formatting in External Share.

Improvements

Default “Show Search Box” toggle option IMPROVED

A new setting allows administrators to configure the default state of the “Show Search Box” toggle in project configuration.

Open

Bug Fixes

Fixed text field breakage when using lists FIXED

We fixed an issue where adding bullet points or numbered lists in Description or Time Tracking fields would break the text field, preventing further editing. After fix, users can now format text using lists without problems.

Fixed navigation error in Timeline Shares FIXED

Resolved a navigation issue in Timeline Shares where users couldn’t return to the Timeline view after opening a ticket. Instead of relying on the browser's back button, users can now navigate back directly.

Fixed transition failure with ‘Issue Type’ field on status screen FIXED

Addressed a bug where status transitions would fail with an "Unknown problem" error if the Issue Type field was present on the transition screen. The field now appears and functions correctly in external shares, and transitions work as expected in both standard and JSM Jira projects.

Non-reporter user fields FIXED

Fixed issue where Single User and Multiple User fields had no selectable users when “Pool of accessible users” was set to “From issue.” Mandatory fields now prevent issue creation failure.

Expand elements in tickets FIXED

Fixed auto-expansion of all /expand items upon opening a share, improving visibility and behavior of customer signatures and other expanded content.

Company-Managed Project issue creation FIXED

Mandatory Jira fields not displayed in the share’s issue creation window no longer cause issue creation failures.

SSO configuration dropdown FIXED

Fixed multiple display and search issues in SSO configuration dropdowns, including long text visibility, layout overflow, search inconsistencies, and UI message flashes.

Code snippet appearance and editing FIXED

Resolved multiple issues with code snippet display and editing in shared tickets:

• Empty lines now visible, line numbers correct

• Correct escaping of &, <, > characters

• TAB and Enter key behavior matches Jira indentation

• Improved overall editing experience to closely match Jira behavior