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Board Share

Board Share

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How to Start

You can externally share your Jira board with organizations outside your own. When creating an External Share, ensure that you have selected Board as the share type.

After creation, the Share Preview appears on the right with several tabs.

  • Preview: See how the external share contents will appear.

  • Activity: View the history. For full documentation: Activities

  • Mentions: Tag external users in comments of issues (work items) using @name, linking to the comment, with issue selection limited to items exposed by the Board Share.

  • Custom Bord Settings: Configure columns for your custom board.

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Configuring Columns for Custom Boards

You can configure columns for your custom board. You can create your own column with designated statuses.

For example, if you want to group issues with statuses like “To Do” and “In Progress” into a single column for easy viewing, click Add Column, assign a name to the column, and select the relevant statuses. Once completed, click Preview to see the results as they will appear.

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Customizable Options

On the right side of the window, you'll find various configuration options, which include:

General, Issue Fields and Permissions, Security, Extensions, Custom content, Quick Filters, Board Configuration

Please note that the available Share Configuration settings categories may vary depending on the Share Type you select. (Issue, Board, Filter, or Timeline)

Custom content

You can customize the header and footer text.

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Quick Filters

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You can add your custom quick filters to a shared board.

Once these quick filters are added to the board share, external users will see them as clickable options.

From left image, two Quick Filters are defined:

  1. Open

  • JQL: status != Done

    • In practice, clicking this filter will hide all completed issues and display only issues that are still in progress, new, or need attention.

  1. Recently Updated

  • JQL: updated >= -1d

    • This filter shows all issues that were updated within the last day.

By selecting a custom quick filters, external users can focus on the issues that meet those conditions.

Board configuration

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Add filters that you want to enable on the shared board.

 

For example, if the Labels filter is enabled, external users will be able to view and filter issues by labels directly from the shared board.