How to open share configuration
After creating External Share Link, you can directly configure options in the share preview window.
About how to start creating share link, find a step-by-step guide here Getting Started.
Share URL - The link URL to view the Jira content
Share Configuration - You can set up General, Permissions, Security, Custom fields, Extensions categories
Preview - By clicking the preview, you can see how changes you made and settings are applied in real-time.
Send via email - It will lead you to Outlook window to send email. Check Email communication document.
From below, you can see how Share Configuration shows and how to set up to customize your external share link.
General
Name: The link name is for internal use only and will not be shared with the link
Description: The link description is for internal use only and will not be shared with the link
Use Public URL: The link name value will be used to prepare named link
Enable share: if disabled,
Project
Share type
Adjust issue layout
Permissions
Adjust share permissions
This set of options defines what information and actions are available when sharing a Jira issue via a link. Users with access to the shared link can view existing comments, attachments, changelogs, linked issues, and sub-tasks. Linked issues and sub-tasks are displayed with details like their type, key, summary, status, and priority. Depending on the configuration, users can also add comments or attachments without needing a Jira account.
Additionally, content from linked issues or sub-tasks can be shared under the same visibility rules as the main issue. If enabled, users may also change the issue status or view work logs recorded by Jira users. These options ensure flexibility in sharing and interacting with issues while maintaining control over what is visible and editable.
Security
Enable password protection
Set link expiration time
Require SSO
Share with specific emails or domains
Display comments with restrictions
Custom fields
Select custom fields to display on the shared link.
Extensions
