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An automation step allows you to perform an action on an issue.

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There are five actions available:

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  • Change issue status - This action changes the status of an issue. Alternatively, you can provide the name of the desired status (case-sensitive). This allows to use same definition for different projects in which they have a status with the same name, e.g. 'Done'. If no status with that name is found within the project, this step will be skipped.

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  • Change a user assigned to a field - This action changes the user assigned to a field of type user or user list such as Assignee, Creator, Reporter, Request Participants, or Approvers and custom field.

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  • Add a comment on an issue - Adds a text comment to an issue.

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  • Add/ remove label(s) - Adds or removes a label on an issue

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  • Set entity property - Adds an entity property with a specified key and value.

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To check the entity property, use the following API endpoint:

https://jira-instance1.net/rest/api/3/issue/ISSUE_KEYproperties/ADDED_PROPERTY_KEY

For more detailed explanations, refer to the Atlassian documentation.

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