This feature works only in software projects.
How to Start?
You can externally share your Jira board to outside organization. Once created External Share, make sure if you selected Board as a share type.
To create external share, please refer to Getting Started
To share custom boards, please refer to Custom board shares
You will see the share preview window on the left and on the right - Share Configuration options. Whole picture would look like this as below.
Custom Board Settings
From this part, you can configure your custom board. Add your own column with designated statuses. 예를 들어 “To do, In progress” 인 상태의 issues 들을 묶어서 한 눈에 보고 싶다면, add column 을 클릭하고 column 이름을 지정 후 그 상태를 선택해보세요. 그러고 난 후, Preview 를 클릭하면 그대로 결과가 보일 것입니다.
Customizable Options
화면 오른쪽에는 Share Configuration options 들이 있습니다. General, Permissions, Security, Custom fields, Custom content, Extensions, Quick Filters, Board Configuration tab들이 포함되어 있습니다.
Share Type ( Issue, Board, Filter, or Timeline.) 에 따라서 Configuration settings 카테고리가 다르니, 참고해주세요.
Shared Filter
Shared Timeline
General
General tab allows you to edit and define the core settings of the external share link.
Name: The link name is for internal reference only and will not be shared with the external link.
Description: The description is also for internal use and will not be visible in the shared link.
Use Public URL: The link name value will be used to prepare named link
Enable share: if disabled, external user won’t be able to access the link.
Project: Select the project you want to share externally.
Share type : Choose the share type—Issue, Board, Filter, or Timeline. Based on your selection, additional configuration options will appear.
Adjust issue layout : Choose a customized layout, which can be set up in Global Settings.
Permissions
Permissions tab allows you to define what information and actions are accessible when sharing a Jira issue via a link for external viewers.
For example, you can configure settings so that external viewers can view or add comments, attachments, linked issues, sub-tasks, status, changelogs, and approvals. You can also allow them to make changes to the issue summary and description.
Simply clicking the X button removes it, and the external viewer will no longer be able to view, add, or change content.
For parent-level configurations, these settings can be managed directly in Project Configuration.
Security
Enable password protection : Set a password to restrict access to the shared content. Only external viewers with the password will be able to access the external share.
Regarding the secret password that enables auto-login to Password Protected External Share links, please refer to Programmatical Share Access Token.
Set link expiration time: Define an expiration date and time for the link by clicking the calendar icon.
Require SSO : Enable corporate SSO for added security. Follow the SAML / SSO - Setup guide for setup instructions.
Share with specific emails or domains: Specify individual email addresses or email domains to restrict access.
Display comments with restrictions: Comments can be restricted to specific roles or groups.
Custom fields
You can select custom fields to display on the shared link, such as status category changed, sprint, epic name, project, and more.
Extensions
Enable/disable integrations with extension plugins.
The Shared board displays issues grouped by status.
