External Share for Jira is compatible with Jira Service Desk Internal and Public comments and attachments Image RemovedImage Added
JSD Data Options | Option | Notes |
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1 | View public comments | All existing public comments will be visible on the shared link | 2 | Add public comments | Anyone with access to the link can add comments, no Jira account or license required! | 3 | View internal comments | All existing internal comments will be visible on the shared link | 4 | Add internal comments | Anyone with access to the link can add comments, no Jira account or license required! |
Image Removed | 5 | View attachments | All existing attachments will be visible on the shared link | 6 | Add public attachments | Anyone with access to the link can add public attachments, which will be added to the issue and also added as a public comment which is visible on the Server Desk portal | 7 | Add internal attachments | Anyone with access to the link can add internal attachments, which will only be added to the issue |
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