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titleJira Service Desk Comments and Attachments

External Share for Jira is compatible with Jira Service Desk Internal and Public comments and attachments

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JSD Data OptionsOptionNotes
1View public commentsAll existing public comments will be visible on the shared link
2Add public commentsAnyone with access to the link can add comments, no Jira account or license required!
3View internal commentsAll existing internal comments will be visible on the shared link
4Add internal commentsAnyone with access to the link can add comments, no Jira account or license required!
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5View attachmentsAll existing attachments will be visible on the shared link
6Add public attachmentsAnyone with access to the link can add public attachments, which will be added to the issue and also added as a public comment which is visible on the Server Desk portal
7Add internal attachmentsAnyone with access to the link can add internal attachments, which will only be added to the issue

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