Hidden_Link Options

Link Details Options

Link DetailsOptionNotes
1URLThe link URL to view the Jira issue
2Link NameThe link name is for internal use only and will not be shared with the link
3DescriptionThe link description is for internal use only and will not be shared with the link
4Send via emailSend the link and additional details via email directly in the app
5Status

Shows the status of the link. Possible options are:

ACTIVE

EXPIRED

DISABLED

6CreatedThe date and time the link was created
7Created byThe user who created the link
8Last time updatedThe date and time the link was last edited
9Last updated byThe user who last edited the link
10OpenedThe number of times the link has been visited




Data Options

Data OptionsOptionNotes
1View commentsAll existing comments will be visible on the shared link
2Add commentsAnyone with access to the link can add comments, no Jira account or license required! 
3View attachmentsAll existing attachments will be visible on the shared link
4Add attachmentsAnyone with access to the link can add attachments, no Jira account or license required! 
5List linked issues

All linked issues will be listed on the shared link. This includes:

  • Link type
  • Issue type
  • Issue key
  • Summary
  • Status

6Share linked issues content

Share linked issues content with the same rules as the current shared issue

7View sub-tasks

All linked issues will be listed on the shared link. This includes:

  • Issue type
  • Issue key
  • Summary
  • Status
  • Priority

8Share sub-tasks content

Share sub-task content with the same rules as the current shared issue

9Custom fieldsSelect custom fields to display on the shared link


Jira Service Desk Comments and Attachments

External Share for Jira is compatible with Jira Service Desk Internal and Public comments and attachments


JSD Data OptionsOptionNotes
1View public commentsAll existing public comments will be visible on the shared link
2Add public commentsAnyone with access to the link can add comments, no Jira account or license required!
3View internal commentsAll existing internal comments will be visible on the shared link
4Add internal commentsAnyone with access to the link can add comments, no Jira account or license required!
5View attachmentsAll existing attachments will be visible on the shared link
6Add public attachmentsAnyone with access to the link can add public attachments, which will be added to the issue and also added as a public comment which is visible on the Server Desk portal
7Add internal attachmentsAnyone with access to the link can add internal attachments, which will only be added to the issue




Security Options


Security OptionsOptionNotes
1Set link expiration date and time

Set a date and time, after which the link will no longer work

This option can be set to mandatory in Global Settings

2Expires in

Set a time from now when the link will expire. Options are:

  • Hour
  • Day
  • Week
  • Month
  • Year
3Expires atSet a specific date and time when the link will expire
4Protect link with password

Set a secure password to protect the link