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Data OptionsOptionNotes
1View commentsAll existing comments will be visible on the shared link
2Add commentsAnyone with access to the link can add comments, no Jira account or license required! 
3View attachmentsAll existing attachments will be visible on the shared link
4Add attachmentsAnyone with access to the link can add attachments, no Jira account or license required! 
5List linked issues

All linked issues will be listed on the shared link. This includes:

  • Link type
  • Issue type
  • Issue key
  • Summary
  • Status

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6Share linked issues content

Share linked issues content with the same rules as the current shared issue

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7View sub-tasks

All linked issues will be listed on the shared link. This includes:

  • Issue type
  • Issue key
  • Summary
  • Status
  • Priority

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8Share sub-tasks content

Share sub-task content with the same rules as the current shared issue

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9Custom fieldsSelect custom fields to display on the shared link


Info
titleJira Service Desk Comments

External Share for Jira is compatible with Jira Service Desk Internal and Public comments

Security Options

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JSD Data OptionsOptionNotes
1View commentsAll existing public comments will be visible on the shared link
2Add public commentsAnyone with access to the link can add comments, no Jira account or license required!

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3View

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internal commentsAll existing

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internal comments will be visible on the shared link
4Add

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internal commentsAnyone with access to the link can add

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comments, no Jira account or license required!

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Security Options

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Security OptionsOptionNotes
1Set link expiration date and time

Set a date and time, after which the link will no longer work

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Info

This option can be set to mandatory in Global Settings


2Expires in

Set a time from now when the link will expire. Options are:

  • Hour
  • Day
  • Week
  • Month
  • Year
3Expires atSet a specific date and time when the link will expire
4Protect link with password

Set a secure password to protect the link

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