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How to open share configuration
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About how to start creating share link, find a step-by-step guide here Getting Started.
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Share URL - The link URL to view the Jira content
Share Configuration
Preview
Send via email
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- You can set up General, Permissions, Security, Custom fields, Extensions categories
Preview - By clicking the preview, you can see how changes you made and settings are applied in real-time.
As you can see the right panel, there are setting categories, General, Permissions, Security, Custom fields, Extensions.
Send via email - It will lead you to Outlook window to send email. Check Email communication document.
From below, you can see how Share Configuration shows and how to set up to customize your external share link.
General
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Name: The link name is for internal use only and will not be shared with the link
Description: The link description is for internal use only and will not be shared with the link
Use Public URL: The link name value will be used to prepare named link
Enable share: if disabled,
Project
Share type
Adjust issue layout
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Permissions
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General
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Link Details
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Option
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Description
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1
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View comments
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All existing comments will be visible on the shared link
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2
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Add comments
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Adjust share permissions
This set of options defines what information and actions are available when sharing a Jira issue via a link. Users with access to the shared link can
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3
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List linked issues
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All linked issues will be listed on the shared link. This includes:
Link-type
Issue type
Issue key
Summary
Status
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4
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Share linked issues content
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Share linked issues content with the same rules as the current shared issue
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5
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Allow change status
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It will be possible to change the issue status. This option needs to be enabled by a parent configuration. More details:
Issue status transition on shared page
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6
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View changelog
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All history items from changelog will be visible on the shared link
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7
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View attachments
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All existing attachments will be visible on the shared link
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8
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Add attachments
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Anyone with access to the link can add attachments, no Jira account or license is required!
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9
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List sub-tasks
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All linked issues will be listed on the shared link. This includes:
Issue type
Issue key
Summary
Status
Priority
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10
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Share sub-tasks content
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Share sub-task content with the same rules as the current shared issue
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11
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Allow share worklog
Work logged by Jira users will be displayed on the shared page
Security
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Security
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Link Details
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Option
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Description
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1
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Set link expiration date and time
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Set a date and time, after which the link will no longer work
This option can be set to mandatory in Global Settings
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2
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Expires in
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Set a time from now when the link will expire. Options are:
Hour
Day
Week
Month
Year
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3
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Expires at
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Set a specific date and time when the link will expire
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4
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Protect link with password
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Set a secure password to protect the link. You can generate a random password.
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Custom fields
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Extensions
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Custom fields
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Link Details
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Option
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Description
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1
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Custom fields
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Select custom fields to display on the shared link
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Selected user
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Link Details
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Option
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Description
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1
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Share only with the following users
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The link will be available only for the selected user
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2
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Enter valid email address
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Users of the entered email addresses will receive a notification about the shared link
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3
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Notify newly added users
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Notification about share will be sent to all newly added users
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Audit
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Link Details
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Option
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Description
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1
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Status
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Shows the status of the link. Possible options are:
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2
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Created
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The date and time the link was created
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3
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Created by
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The user who created the link
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4
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Last time updated
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The date and time the link was last edited
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5
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Last updated by
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The user who last edited the link
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6
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Opened
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view existing comments, attachments, changelogs, linked issues, and sub-tasks. Linked issues and sub-tasks are displayed with details like their type, key, summary, status, and priority. Depending on the configuration, users can also add comments or attachments without needing a Jira account.
Additionally, content from linked issues or sub-tasks can be shared under the same visibility rules as the main issue. If enabled, users may also change the issue status or view work logs recorded by Jira users. These options ensure flexibility in sharing and interacting with issues while maintaining control over what is visible and editable.
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Security
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Enable password protection
Set link expiration time
Require SSO
Share with specific emails or domains
Display comments with restrictions
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Custom fields
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Select custom fields to display on the shared link.
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Extensions
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