How to open share configuration
After creating External Share Link, you can directly configure options in the share preview window.
About how to start creating share link, find a step-by-step guide here Getting Started.
Share URL
Share Configuration
Preview
Send via email
Once you’ve made your changes, you can click the Preview button to see the updates in real-time.
As you can see the right panel, there are setting categories, General, Permissions, Security, Custom fields, Extensions.
Start with General tab, you can configure as below.
General
Name: The link name is for internal use only and will not be shared with the link
Description: The link description is for internal use only and will not be shared with the link
Use Public URL: The link name value will be used to prepare named link
Enable share: if disabled,
Project
Share type
Adjust issue layout
Permissions
General
Link Details | Option | Description |
|---|---|---|
1 | View comments | All existing comments will be visible on the shared link |
2 | Add comments | Anyone with access to the link can add comments, no Jira account or license required! |
3 | List linked issues | All linked issues will be listed on the shared link. This includes:
 |
4 | Share linked issues content | Share linked issues content with the same rules as the current shared issue  |
5 | Allow change status | It will be possible to change the issue status. This option needs to be enabled by a parent configuration. More details: |
6 | View changelog | All history items from changelog will be visible on the shared link |
7 | View attachments | All existing attachments will be visible on the shared link |
8 | Add attachments | Anyone with access to the link can add attachments, no Jira account or license is required! |
9 | List sub-tasks | All linked issues will be listed on the shared link. This includes:
 |
10 | Share sub-tasks content | Share sub-task content with the same rules as the current shared issue  |
11 | Allow share worklog | Work logged by Jira users will be displayed on the shared page |
Security
Security
Link Details | Option | Description |
|---|---|---|
1 | Set link expiration date and time | Set a date and time, after which the link will no longer work This option can be set to mandatory in Global Settings  |
2 | Expires in | Set a time from now when the link will expire. Options are:
|
3 | Expires at | Set a specific date and time when the link will expire |
4 | Protect link with password | Set a secure password to protect the link. You can generate a random password.  |
Custom fields
Extensions
Custom fields
Link Details | Option | Description |
|---|---|---|
1 | Custom fields | Select custom fields to display on the shared link |
Selected user
Link Details | Option | Description |
|---|---|---|
1 | Share only with the following users | The link will be available only for the selected user |
2 | Enter valid email address | Users of the entered email addresses will receive a notification about the shared link |
3 | Notify newly added users | Notification about share will be sent to all newly added users |
Audit
Link Details | Option | Description |
|---|---|---|
1 | Status | Shows the status of the link. Possible options are: |
2 | Created | The date and time the link was created |
3 | Created by | The user who created the link |
4 | Last time updated | The date and time the link was last edited |
5 | Last updated by | The user who last edited the link |
6 | Opened | The number of times the link has been visited |