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How to access global settings

Click

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External Share in the Apps menuat the

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left panel of the page

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  1. Click Global Settings.

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View Links tab allows you to filter and search through all links across all projects. You can view detailed link information, including the link name, the user who created it, the user who last updated it, the expiration date, and more. Additionally, you can edit links, send them via email, or delete them directly from this tab.

Info

With the following features, you can customize and manage shared content more efficiently:

  • Share Bulk Edit: you can select multiple shared items and perform actions like adding new users or domains.

  • CSV Export: lets you conveniently download the global shared contents list as a CSV file for easier management.

  • List View Customization: enables you to refine your view results using search operators in filters (e.g., status:expired, type:issue)

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The Activity tab provides insights into link updates made by users. For instance, as shown in the image below, an anonymous user changed the issue status after viewing the MC-2 issue link. However, If links are secured via SSO, email or domain verification, users will not be recorded as anonymous.

Additionally, you can track the associated IP address for each activity.

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Board Card Settings tab allows you to customize board cards. You can create rows, configure the number of cells within each row, and set board card colors for different issue types (e.g., Task, Epic) and priorities (e.g., High, Medium, Low)

The layout can later be associated with board shares. You may have more than 1 layout and can associate them with them board links. Similar to issue layouts.

This will not override all shares unless only the default configuration is adjusted that is applied to all projects and shares.

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From Issue Layout Settings tab, you can drag and drop context fields into the layouts of your various issue types.

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In the Custom email tab, you can set your custom email. It will apply on subscription notifications emailsuse that carrier to deliver any outgoing emails from External Share.

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Email template

In the Email template tab, you can customize emails.

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