What is External Watch?
Subscription allows external users to stay updated on changes related to shared contents in Jira.
It is particularly beneficial for external users as it saves time by enabling them to continuously monitor multiple shared Jira contents in one place. By using this feature, collaboration becomes more immediate, allowing work to progress more efficiently.
Each shared link includes a Start Watching button, which allows logged-in users to subscribe to the issue. If you don’t have an account yet, you can easily create one by following the registration steps.
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Stop watching button allows unsubscribing for changes.
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Subscription rules
Subscription rules depend on share configuration. All non-restricted changes (title, description) for all non-expired external shares are notified to users subscribed to the content.
Additionally, based on share configuration, the user will receive notification about:
Changes in fields :
| When fields are enabled to share in the link
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New comments | When “View comments” is enabled |
New attachments | When “View attachments” is enabled |
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