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How to access global settings
Click
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External Share in the Apps menuat the
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left panel of the page
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Click Global Settings.
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View Links tab allows filtering and searching on all links in all Projects.
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View Links tab allows you to filter and search through all links across all projects. You can view detailed link information, including the link name, the user who created it, the user who last updated it, the expiration date, and more. Additionally, you can edit links, send them via email, or delete them directly from this tab.
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With the following features, you can customize and manage shared content more efficiently:
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The Activity tab provides insights into link updates made by users. For instance, as shown in the image below, an anonymous user changed the issue status after viewing the MC-2 issue link. However, If links are secured via SSO, email or domain verification, users will not be recorded as anonymous.
Additionally, you can track the associated IP address for each activity.
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In the Project Configuration tab, global admin can control all project configurations. For configuration step, check Project Configuration documentation.
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Board Card Settings tab allows you to customize board cards. You can create rows, configure the number of cells within each row, and set board card colors for different issue types (e.g., Task, Epic) and priorities (e.g., High, Medium, Low)
The layout can later be associated with board shares. You may have more than 1 layout and can associate them with them board links. Similar to issue layouts.
This will not override all shares unless only the default configuration is adjusted that is applied to all projects and shares.
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From Issue Layout Settings tab, you can drag and drop context fields into the layouts of your various issue types.
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On API Keys tab, you can generate and manage API keys.
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Permissions
In the Global Settings - Permissions tab, you can restrict users that can create, edit and delete External Share links.
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In the Custom email tab, you can set your custom email. It will apply on subscription notifications emailsuse that carrier to deliver any outgoing emails from External Share.
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Email template
In the Email template tab, you can customize emails.
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In the Custom Domain section, you can set your domain.
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SSO Configuration
Enhance In SSO Configurationtab, you can enhance your instance and project security by configuring SSO on the SSO Configuration tab, where you can link your identity provider and perform a connection test.
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Integration
Smart Checklist and Issue Checklist, along with External Share, are powerful tools within the Jira ecosystem. Below documentation page will explains how to integrate these applications.
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In the Others tab, you can set a custom Content Security Policy to allow embedding External Share links in iframesIframes. For more details check Iframe Support(CSP) documentation.
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Actions
In the Actions taabtab, you can delete all links.
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