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Link Details Options

Link DetailsOptionNotes
1URLThe link URL to view the Jira issue
2Link NameThe link name is for internal use only and will not be shared with the link
3DescriptionThe link description is for internal use only and will not be shared with the link
4Send via emailSend the link and additional details via email directly in the app
5Status

Shows the status of the link. Possible options are:

ACTIVE

EXPIRED

DISABLED

6CreatedThe date and time the link was created
7Created byThe user who created the link
8Last time updatedThe date and time the link was last edited
9Last updated byThe user who last edited the link
10OpenedThe number of times the link has been visited



Data Options

Data OptionsOptionNotes
1View commentsAll existing comments will be visible on the shared link
2Add commentsAnyone with access to the link can add comments, no Jira account or license required! 
3View attachmentsAll existing attachments will be visible on the shared link
4Add attachmentsAnyone with access to the link can add attachments, no Jira account or license required! 
5List linked issues



6Share linked issues content



7View sub-tasks
8Share sub-tasks content
9Custom fields


Jira Service Desk Comments

External Share for Jira is compatible with Jira Service Desk Internal and Public comments



Security Options


Security OptionsOptionNotes
1View commentsAll existing comments will be visible on the shared link
2Add commentsAnyone with access to the link can add comments, no Jira account or license required! 
3View attachmentsAll existing attachments will be visible on the shared link
4Add attachmentsAnyone with access to the link can add attachments, no Jira account or license required! 





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