How to open share configuration
After creating an External Share Link, you can directly configure the options in the share preview window.
If you are unsure how to begin, check out step-by-step guide: Getting Started
Share URL: The link URL to view the Jira content
Share Configuration: Set up options for General, Permissions, Security, Custom Fields, and Extensions categories.
Preview: By clicking the preview, you can see how changes you made and settings are applied in real-time.
Send via email: Opens an Outlook window for sending emails. Refer to the Email communication for additional details.
How to customize your external share link
Below is an overview of the Share Configuration options and how to customize them.
General
General tab allows you to edit and define the core settings of the external share link.
Name: The link name is for internal reference only and will not be shared with the external link.
Description: The description is also for internal use and will not be visible in the shared link.
Use Public URL: The link name value will be used to prepare named link
Enable share: if disabled, external user won’t be able to access the link.
Project: Select the project you want to share externally.
Share type : Choose the share type—Issue, Board, Filter, or Timeline. Based on your selection, additional configuration options will appear.
Adjust issue layout : Choose a customized layout, which can be set up in Global Settings.
Permissions
Permissions tab allows you to define what information and actions are accessible when sharing a Jira issue via a link for external viewers.
For example, you can configure settings so that external viewers can view or add comments, attachments, linked issues, sub-tasks, status, changelogs, and approvals. You can also allow them to make changes to the issue summary and description.
Simply clicking the X button removes it, and the external viewer will no longer be able to view, add, or change content.
For parent-level configurations, these settings can be managed directly in Project Configuration.
Security
Enable password protection : Set a password to restrict access to the shared content. Only external viewers with the password will be able to access the external share.
Regarding the secret password that enables auto-login to Password Protected External Share links, please refer to Programmatical Share Access Token.
Set link expiration time: Define an expiration date and time for the link by clicking the calendar icon.
Require SSO : Enable corporate SSO for added security. Follow the SAML / SSO - Setup guide for setup instructions.
Share with specific emails or domains: Specify individual email addresses or email domains to restrict access.
Display comments with restrictions: Comments can be restricted to specific roles or groups.
Custom fields
You can select custom fields to display on the shared link, such as status category changed, sprint, epic name, project, and more.
Extensions
Enable/disable integrations with extension plugins.