Before start, Install External Share for Confluence add-on from Atlassian Marketplace.
Refer to Get External Share for Confluence document to install our add-on.
How to start
There are two ways to create an external link:
Select the desired page to generate the external share link and select the share type from the button
Depending on your organization role, you may access different features using the app menu.
Global admins - You will be redirected to the global settings.
Project admins - You will be redirected to project settings.
Basic users - You redirected to view all of your links and can create shares.
Create External Link directly from an issue
Navigate to the Confluence page you want to share.SelectExternal Sharefrom the activity bar or the actions menu.Click theCreate External Sharebutton to generate a link.A configuration window with a live preview will appear.
Create External Link from the app menu
On the navigation bar, go toMore→Apps→External Share.ClickCreate External Share.Choose Share Type between Issue, Board, Filter, or Timeline.A configuration window with a live preview will appear.
You can select Issue, Board, Filter, or Timeline to generate an external link.
To see how to configure and manage other share types, refer to the respective documentation.
Configuration in preview
Once you click Share External Link, using any of the methods above, a preview window will open.
Use the General, Permissions, Security, Custom Fields, and Extensions tabs to adjust the settings as needed. Additional options may be available depending on the share type. For more information on share configuration visit Share Configuration
InGeneraltab, you can also select share type that you want to share.
Once you’ve made your changes, click thePreviewbutton to see the updates in real-time.
Share External Link URL
Once an external link is created, close the preview window. In the list view, you will see the created external link along with its URL. The URL can be easily copied and shared.
Share External Link via email
You can send the link directly through email by clicking the Send via Email button, which opens your default email client. Before sending, you can customize the recipients, subject line, and email content.
Use the Email Template option to format the default email content to suit your preferences.
For External Users
To see how external share view (e.g., Board view, Filter view) appears for more than just issue sharing, visit our Screenshots page. Depending on the settings, external users may be able to edit issues, add comments or attachments, or update the issue's status. These options can be configured in Share Configuration.
Authenticated external users can access the shared Dashboard.
Here, they can view shared content, manage watch options, and track their own activity.
For more details on how authenticated external users interact with shared content, refer to our External User documentation.
By default, shared issues display the Issue Summary, Description, Status, Assignee, Reporter, and Components. You can manage the shared fields in the Project Settings.
Getting Started
On any Confluence page, click the "External Share” icon in the top right to create a new link and view this page links.
To create a new link, click the "Create External Share Link" button
Once you have created the link and selected the options you require (see Link Options for more details) you can send the link directly via email
You can customize the format of your email, decide if you want to share the password and add a friendly message
Here's an example of the email that external users will receive
Click the External Share button in the left menu (APPS) to see all links that have been created in the Space
Administrators will find here global settings and space settings.
If you forget to add an option to a link, want to change the password or update the expiration date just go back and edit the link. You don't need to create a new link, the existing link can be edited and updated as many times as you need!
The shared page displays text, tables, images, and most Confluence macros.
If you have enabled the permissions to add comments and attachments, anyone with the link can add them.
This is what the shared page looks like:
