Global View

Global View

The Global view is available only to administrator.

To access the Global view:

  1. Click “Apps” on the left panel of Confluence instance

  2. Click Approval Path

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Views

Approvals

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In the “Approvals” tab you can see a list of all approvals in all spaces.

You can filter it by:

  • space,

  • page name,

  • approval name,

  • originator,

  • assignee (a user in the current step),

  • status.

You can download approvals list as a CSV file for easier management.


Activity

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In the “Activity” tab you can see a list of all actions in all spaces


Definitions

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In the “Definitions” tab you can see a list of all definitions in all spaces, add new definitions and edit existing ones and also add global definitions.

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To add a global approval path definition, you need to leave the “spaces” field empty.


Delegate

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The “Delegate” feature serves the purpose of allowing internal approvers to delegate their approval responsibilities to another user. When an original approver (delegator) is unavailable, a designated user (delegatee) can step in and carry out the approval tasks on behalf of the delegator.

Global administrators, are granted the authority to set up delegation for any project and can specify both the delegator (the original approver) and the delegatee (the temporary assignee).

This feature ensures the smooth flow of approval tasks within a system, promoting workflow continuity and efficiency.


Settings

Consist of two tabs:

  • General

  • Permissions

General

This tab allows you to configure general notification and reminder settings for the approval process.

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Approval for current page version allows the system to automatically start the re-approval process when there are changes or modifications in the page without the need of manually rerunning the approval process.

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  • Enable abstain action option allows users to take action to abstain from voting. Once enabled, Abstain button will appear as an available action in the active approval step. You can find detailed documentation page here: Abstain Option

  • Enable quick action buttons option enables an authorized person to decide directly from the list of approvals. Once enabled, all available action buttons will appear in the Action column, allowing to take an action directly from the list.

 

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Quick action buttons
  • Requiring comment on actions option enables mandatory commenting for all or selected user actions(Approval, Rejection, Abstain) in the Approval Path. Once it’s enabled, it allows customization on definition level.

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  • Allow sending email approval reminders allows users to send approval email reminders. Once enabled, a mail action button will appear next to each active approval and will allow to send reminders to users from the current step who haven't given their voice yet. The two notification mechanisms are direct email (default) and comment mention.

  • Enable automatic reminders option sends reminders automatically to users who haven't voiced their input within the designated timeframe. It allows customization on definition and approval levels and has a maximum of three notifications.

  • Choose notification mechanism defines how notifications are sent. There are two options:

    • Direct email is selected by default and allows sending emails directly from the Approval Path.

    • Comment mention a comment with user mention is created on the Confluence page from which the approval was triggered.


Messages

Messages tab allows you to customize your notifications with dynamic content using OlivLang.

To learn how to configure settings, you can check documentation about Notification templates.

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Permissions

On the “Permissions” tab you can grant or provoke permissions on Space and Page level using roles and groups.

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API keys

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In the API Keys tab, you can see a list of API keys, create new API Keys and edit existing ones.

You can find more details about it here.