To allow several users to decide in parallel you have to use the parallel group step.

Adding parallel group

Add single steps and parallel groups. Drag & drop steps into a parallel group:

Action types

• Approval

• Consent - Similar to approval. More about it is on the FAQ page

• Notification

Step types

• User step

• Group step

• External User step

• Webhook step

Approval / Consent action

When the step is activated, all users will receive a notification with a ‘call for action’. Users will see an accept and reject buttons. The decision cannot be changed. The only way to undo the decision is to ‘reset’ the ongoing approval path and start a new one.

Unlike single steps, all users will be able to decide at the same time, regardless of the order in which they were added. This saves you time as you don't have to wait for each step to finish.

Notification action

The user will be notified about the current progress. The person might be interested in knowing the progress or results, but has no involvement in making the decision.

How does it work?

Once the parallel group is defined, the approval process functions as follows:

• Users can make a decision in the first available step.

• The active step is highlighted with a dark blue circle.

• Users can switch to other available steps (where they can make a decision) by clicking on a light blue circle.

• Steps where the current user cannot take action will be marked in gray.