User step
Action types:
Approval
Consent - Similar to approval. More about it is on the FAQ page
Notification
Approval / Consent action
Single user decision step. When the step is activated, the user will receive a notification with a ‘call for action’. On the Confluence page user will see the accept and reject buttons. The decision cannot be changed. The only way to undo a decision is to ‘reset’ the ongoing approval path and start a new one. Every Confluence page participant can start or reset the approval process.
Notification action
The user will be notified about the current progress. That person might be interested in knowing the progress or result, but has no involvement in making the decision. Possible use cases:
Used at the beginning of the approval process to notify shareholders about new initiatives within the company.
Used as the last step in the approval process to notify the team leader if access to new hardware was approved.
Requiring comment on actions
If this checkbox is selected, the approver will be required to provide a comment when approving, rejecting or abstaining a page. This ensures that the reasons for decisions are clearly communicated, providing feedback for the assignee and keeping transparency in the approval process.