Shared filter
How to Start
You can externally share your Shared Filter with organizations outside your own. When creating an External Share, ensure that you have selected Filter as the share type.
To create an external share, please refer to Getting Started.
After creating a share, you will see the Share Preview window on the left and the Share Configuration options on the right. The interface as a whole will look like the image below.
Configuring columns for a custom filter
On the left side of the window, you can configure columns for your custom filter. You can select the desired fields and choose which ones will appear in the preview.
You can create a filter that displays all the information from Jira issue, or you can design a minimal filter using only the essential fields you prefer.
Customizable Options
On the right side of the window, you'll find various configuration options, which include:
General, Issue Fields and Permissions, Extensions, Security, Custom content, Quick Filters, Filter Configuration
Please note that the available Share Configuration settings categories may vary depending on the Share Type you select. (Issue, Board, Filter, or Timeline)
Custom content
You can customize the header and footer text.
Quick Filters
You can add your custom quick filters to a shared filter.
Once these quick filters are added to the shared filter, external users will see them as clickable options.
From left image, two Quick Filters are defined:
Open
JQL:
status != Done
In practice, clicking this filter will hide all completed issues and display only issues that are still in progress, new, or need attention.
Recently Updated
JQL:
updated >= -1d
This filter shows all issues that were updated within the last day.
By selecting a custom quick filters, external users can focus on the issues that meet those conditions.
Filter configuration
Add filters that you want to enable on the shared filter.
For example, if the Labels filter is enabled, external users will be able to view and filter issues by labels directly from the shared filter.