ESFJ - NOV 2024

Summary

In this release, we introduced integration between Jira Service Management (JSM) and External Share using the API endpoint. For improvements, we enhanced the mobile UX, dark mode color palette, secured preview functionality, and quick filters. As for bug fixes, we resolved issues related to navigation errors, filter functionality, overflowing text, API errors, and dropdown behavior.

New Features

Implemented Display of JSM Approval History in Shared Page NEW

We integrated Jira Service Management (JSM) approval history into External Share by utilizing the REST API endpoint:

• GET /rest/servicedeskapi/request/{issueIdOrKey}/approval

Approval history will be displayed under the Activity tab. For more example calls with operation method, refer to API documentation.

Improvements

Improved share issue page UX on mobile IMPROVED

We have improved the zooming and scrolling functionality on the mobile version, making it easier to upload attachments and add comments. Additionally, the visibility of the ‘Upload a file’ button have been improved.

Open

Mobile view

Improved enabled preview for secured shares IMPROVED

Updated the preview functionality to display content from secured shares, ensuring the preview accurately reflects shared content, even when protected by passwords or restricted access.

Improved color palette in dark mode IMPROVED

Open

• The color palette in dark mode was enhanced to match Jira's theme-switching behavior.

• Additionally, the editor's theme behavior was aligned with Jira for a user experience.

Improved style of quick filters tab IMPROVED

The Quick Filters tab on the External Share Form was updated to prevent elements from wrapping, ensuring a cleaner and more organized layout.

Bug Fixes

Fixed navigation error when accessing global settings FIXED

Users can now navigate from project settings to global settings without encountering the hash trace error.

Fixed filter functionality issue FIXED

We have resolved an issue where disabling the "label" filter caused other filters such as "status," to stop functioning. Users can now hide filters without impacting the functionality of remaining filter types.

Fixed overflowing text from the Fix version field frame FIXED

We have fixed an issue where the long text put in FIX VERSIONS field was overflowing from boundaries.

Fixed API error FIXED

We have fixed an issue where sending a GET request for listing existing shares would result in internal server error, now it is working correctly.

Fixed view links filter FIXED

Previously, searching for "timeline" would return unwanted search types instead of relevant results. This issue has been resolved, and the filter now functions correctly.

Fixed dropdowns tab issue FIXED

Previously, clicking dropdown tabs in shared content caused an issue where they would remain open and not close when clicking outside on the white screen. This has been resolved, now only single dropdown that’s being focused remains open which prevents overlapping.