SAML / SSO - Setup guide

What is SSO

Single sign-on is an authentication solution allowing users to sign in to multiple systems using one set of credentials, companies benefit from this authentication scheme for multiple reasons including but not exclusive to,

• Security

• Time management

• User experience

Benefits of using SSO

When using SSO, External Share will allow users to securely create and access accounts with minimum required credentials. Thanks to the use of a federated data system, it is possible to tighten security while making it convenient for users to access data.

How to enable SSO on External Share

On External Share, to benefit from this solution you will need to first set up an Identity provider account, once your account is set, you must configure the settings and connect it to External Share!

Here are examples of 2 Identity providers and how to set up for External Share,

• Azure

• Okta

In order to enable SSO for external shares, simply navigate to the global settings of External Share and select the SSO configuration tab.

If you wish to strictly require SSO access from external users, you must require this option.

Require Corporate SSO login to access shared issues

After setting up the SSO, you may secure your shared issues by requiring external users to log in with single sign-on to access the issue. This is especially useful when you share your Jira content with coworkers that don’t have access to Jira and you want to ensure that no information will leak outside your organization.

This option can be set on global and project levels, and also be enabled only for specific issue.

Require SSO login globally
Navigate to global settings:

1. Click on the “Apps” dropdown menu

2. Select the “External Share” option

3. Open

   

   Click on Project configuration tab

4. Click on the “Edit default configuration” button

   Open

   

5. Select the “Security tab”

6. Require Cooperate SSO login

7. Save

Require SSO login for a specific project

1. Enter the project

2. On the sidebar menu select the External Share option

3. Navigate to project configuration

4. Security tab

5. Require Cooperate SSO login

    

   _{Please ensure the SSO login is set to optional on Global settings.}

Require SSO for a specific issue

1. Open the issue

2. Click on the “External Share” button located under the activity bar

3. Click on the “Create External Share link”

4. Navigate to the security tab

5. require Cooperate SSO Login

   _{Please ensure the SSO login is set to optional on Project and Global settings.}