Global Settings

Global admin can access additional global settings in Approval Path.

To find them, navigate to Apps → Approval Path → Settings. There you can navigate to:

General

This tab allows you to configure general actions and notifications settings for the approval process.

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Actions

• Enable abstain action option allows users to take action to abstain from voting. Once enabled, Abstain button will appear as an available action in the active approval step. You can find detailed documentation page here: Abstain Option

• Enable quick action buttons option enables an authorized person to decide directly from the list of approvals. Once enabled, all available action buttons will appear in the Action column, allowing to take an action directly from the list.

 

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Quick action buttons

 

Notifications

• Enable action buttons in notification emails option allows users to make decisions directly from received emails. Once enabled, the Approve/Reject buttons will appear in the content of sent notifications. By default, this option is disabled.

  • Enable actions without login option allows users to make decisions directly from received email without the need to log in to Jira. The link will be active for 24 hours.

• Allow sending email approval reminders dictates if and what type of reminders a user can send to another currently assigned user to a step of approval. The two notification mechanisms are Jira notification (default) and direct email.

• Enable automatic reminders option sends reminders automatically to users who haven't voiced their input within the designated timeframe. It allows customization on definition and approval levels and has a maximum of three notifications.

• Choose notification mechanism defines how notifications are sent. There are two options:

  • Jira notification is selected by default and allows sending emails directly from Jira.

  • Direct email allows sending emails directly from the Approval Path.

Preferences

Preferences tab allows global admin to adjust preferred views for displaying The Approval path on issue level affecting all users.

Each user can also individually customize these settings for their own preferences. More information can be found in User preferences.

Permissions

On the “Permissions” tab you can enable/disable the Jira permission scheme for Approval Path, you can then grant or provoke permissions on the project and issue levels. Gain more information about permissions here.