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Create Global approval definition

Create Global approval definition

Owned by Tomasz Dzięcioł (Unlicensed)
Last updated: Feb 11, 2025 by Yoonjeong Bae
2 min read

  1. Open Jira and click Your apps at the left of the screen.

  2. Select Approval Path.

  3. Go to the Definitions tab.

  4. Click the Add definition button.

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A new Approval Path form opens. You can add an approval step, success & rejection steps and a parallel group. You can also add approval conditions and select a project in which the approval will be accessible. If this field is left empty, the approval will be global.

The JSM settings allow the customers to:

  • See this approval when it’s ongoing. It can be used to showcase the progress of a ticket.

  • Start the Approval. This can be used when a case requires input from the client.

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Name of approval definition is required. It is important because later you can start an Approval Path from a list of created definitions.

Click the Add step button and choose the step type you require.

More detailed information about step types.

To create a parallel group click Add parallel group button. Drop step/steps in the marked area.

The definition can be constructed with infinite amounts, types of steps and parallel groups. There should be a minimum of one approval step to make it available for saving.