Parallel group

To allow several users to decide in parallel you have to use the parallel group step.

Open

Action types

• Approval

• Consent - Similar to approval. More about it is on FAQ page

• Notification

Step types

• User step

• Group step

• Email step

• Webhook step

• Issue Field - User

• Issue Field - Group

• Issue Field - Email

Approval / Consent action

Parallel step functionality activates and notifies all designated participants simultaneously. In the approval process, triggering a step alerts all members of the selected Jira group, as well as individual users and those specified by email.

For instance, if parallel steps involve a user, a group, and an email address, they will all receive notifications at once. Once received, participants can access the approval to view the request and make decisions using the accept or reject buttons. Unlike single steps, all users can decide at the same time regardless of the order in which they were added.

The decision cannot be altered; it can only be undone by deleting the ongoing approval path and initiating a new one. Every Jira page participant can start or reset the approval process.

Notification action

All users from steps added to parallel steps will receive updates on the current progress. They may be interested in being informed about the progress or results but are not involved in decision-making.

Creating parallel group

Add single steps and parallel groups. Drag & drop steps into a parallel group:

Open